• Better together
    Firmstep joins Granicus

Over 130 UK councils rely on our Platform!

Firmstep is a leader in helping local government to build and deliver better services.


Latest News From Firmstep

With 400,000 people commuting to the city every day and over 10 million tourists visiting each year, The City of London Corporation’s remit goes well beyond that of a normal Local Authority.

5 Key Steps for Digital Success in the Contact Centre

Firmstep takes pole position on the Scotland Excel Framework for Hosted Customer Service Solutions

With digital transformation high on the Irish local government agenda, Cork County Council has selected Firmstep to digitise their services and save money.


Buckinghamshire County Council and Scarborough Council have been nominated for their excellent digital transformation work supported by the Firmstep Platform.

Firmstep is enabling its customers to provide the very best public services through greater collaboration.