Firmstep is a leader in helping local government to build and deliver better services.
Forms is the market-leading e-forms solution for the public sector.
Its ease of use means anyone can pick it up. It comes with flexible, intuitive workflow and integration tools. This enables the complete automation and administration of internal processes and citizen services. With Forms, channel shift has never been easier, faster or better.
The unique configuration of Forms makes it easy for you to:
Firmstep’s Forms in action
North Kesteven Council needed four weeks to create an online application and payment system. This allowed citizens to subscribe to its new Garden Waste Collection Service. Using Forms, the council:
Following their success, North Kesteven Council plans to extend its use of Forms to help channel shift in other key services. This will begin with the collection of bulk waste.