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Careers

If our customers love working with us you will too!

We are always looking for hardworking, ambitious and talented professionals to join the Firmstep team. We’re based in the heart of London’s Tech City and offer competitive salaries, excellent benefits and clear career progression. You can find all of our vacancies here:

Customer Success Executive

As a Customer Success Executive, you are responsible for representing Firmstep to drive adoption and usage of the Firmstep Customer Experience Platform with the existing customer base. Through the development of a Customer Success Program you will map out how customers can drive greater cost savings and efficiency with their platform, whilst working with the Sales Team to identify new opportunities to further invest in improvements.   

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Project Manager

As a Project Manager at Firmstep, you are ultimately responsible for concurrently managing a number of small to medium sized projects from pre-sales through to sign-off after go-live. The projects will be managed across the entire programme and require a flexible and dynamic approach to scheduling, documentation and controls, as well as stakeholder management in order to ensure positive engagement from the customer throughout the process.

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Graduate Trainee - Commercial

The technology platform Firmstep uses allows the creation of self-service customer portals for organisations looking to improve customer service online. The Firmstep platform also includes AchieveForms, the leading online forms solution in the Government sector.

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Graduate Trainee - Development

The technology platform Firmstep develops allows the creation of self-service customer portals for organisations looking to improve customer service online. The Firmstep platform also includes AchieveForms, the leading online forms solution in the Government sector.

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Software Development Manager 

As a Software Development Manager at Firmstep, you are responsible for managing the development teams on planning sprints and estimating work in terms of development time and achievements. You will be effectively communicating with internal stakeholders to deliver planned product enhancements.

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Phone

+44 (0)845 467 2971 (UK)

1-800-882-4043 (US & Canada)

 

Location

15 Worship Street, EC2A 2DT London - UK

 

Timing

MN-FR 9:00 - 17:30

Firmstep