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The technology platform Firmstep uses allows the creation of self-service customer portals for organisations looking to improve customer service online. The Firmstep platform also includes AchieveForms, the leading online forms solution in the Government sector.
The technology platform Firmstep develops allows the creation of self-service customer portals for organisations looking to improve customer service online. The Firmstep platform also includes AchieveForms, the leading online forms solution in the Government sector.
We are looking for a dedicated Technical Support Analyst to join our team in London office. As Tech Support Analyst you will be solving 3rd and 2nd line support tickets. You will be liaising with Technical Consultants and making sure all the queries are resolved.
Firmstep are the leading provider of digital transformation technology to the public sector, enabling Councils to change time-consuming customer service processes to electronic self service. As a Graduate Consultant, specialising in MyServices, you are ultimately responsible for playing a key role in the design, build, installation, and testing of MyServices.
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