AchieveService gives your customers quick and easy online and onsite self-service access to the services you offer. With AchieveService you can fully engage with customers and add value to your service provision - while effortlessly and cost-effectively achieving your customer satisfaction targets.
AchieveService is designed for simple customer self-management, with integrated processes enabling you to manage and monitor their interaction with you.
Your customers can access all the services they want and need, when they want, 24/7.
THEY can…
- use a “self-service” site to find what services are available
- check their eligibility for services and apply for them, quickly and simply
- receive regular progress updates
Your council can save time and money whilst improving productivity and delivering enhanced customer service.
YOU can…
- reduce time spent on routine calls – so staff can focus on more productive duties
- eliminate the headache of maintaining and supporting an internal solution
- benefit from advanced features and functionality, moulded to your needs
AchieveService is provided on a cost-for-usage basis - with no need for new hardware, no capital outlay and no update costs
AchieveService is NOT, please note, a CRM system.
Want to find out more? Contact us here
